Application Development Services
Our IBM-Built Solutions
Our flagship solutions showcase our ability to build high-impact enterprise platforms on IBM’s intelligent automation stack:
NeuroLC
- Built natively on IBM Cloud Pak for Business Automation (CP4BA)
- Uses IBM FileNet for centralized document lifecycle and audit readiness
- Integrated with IBM Business Automation Workflow (BAW) to manage LC workflows end-to-end
- Utilizes IBM Operational Decision Manager (ODM) for configurable trade rules and compliance enforcement
- Employs IBM watsonx.ai for anomaly detection, risk scoring, and document AI
- Embedded conversational interface powered by watsonx Assistant and IBM Orchestrate for agentic actions
- Enables secure AI governance with watsonx.governance
NeuroChat
- Powered by IBM watsonx.ai, watsonx Assistant, and IBM Orchestrate
- Integrates with IBM FileNet, BAW, and core enterprise systems to enable chat-driven interactions across business content and workflows
- Built as a multilingual, role-aware virtual assistant with contextual awareness
- Supports enterprise functions like Trade Finance, Compliance, HR, and Customer Service
- Works across web, Teams, WhatsApp, and more with AI-enabled task execution
These platforms are not just use-case focused, but architected with IBM’s core technologies – demonstrating our alignment as a Build Partner and our ability to create scalable, future-ready digital products recognized by IBM globally.
Seamless Integration Across the IBM Ecosystem
We specialize in building intelligent, interconnected automation systems by integrating IBM’s automation and AI stack.
Our team has successfully implemented FileNet, CP4BA, and Datacap with watsonx across regulated, high-volume environments.
IBM FileNet + watsonx Integration
- Embedded watsonx.ai models into FileNet workflows to:
- Classify and summarize documents using GenAI
- Extract entities (e.g., customer names, clauses, amounts) from unstructured documents
- Enable natural language search inside FileNet repositories
- Detect anomalies or suspicious content in archived data
- Applied watsonx.governance to ensure traceability, model transparency, and data privacy within ECM systems
IBM Datacap + watsonx.ai Integration
- Enhanced Datacap’s OCR pipeline using LLMs to:
- Improve accuracy in handwritten and complex form extraction
- Auto-summarize and validate multi-page scanned documents
- Apply context-aware classification (e.g., invoice vs agreement vs KYC)
- Used watsonx Prompt Tuning and custom models to learn from structured and semi-structured document types
CP4BA + watsonx Integration
- Integrated ODM and BAW with watsonx.ai to:
- Offer AI-based decision recommendations and scoring
- Monitor workflow behavior and trigger dynamic rule adaptations
- Generate policy summaries and alerts from narrative documents
- Leveraged watsonx.data as a bridge to unify operational data and build ML pipelines for automation optimization
Technical Outcomes We’ve Delivered:
| Integration Area | Benefit Delivered |
|---|---|
| FileNet + watsonx | GenAI for intelligent document classification, summarization & risk tagging |
| Datacap + watsonx | Enhanced capture & interpretation of semi-structured forms using LLMs |
| CP4BA + watsonx.ai | Smart decisions, predictive routing, and contextual next-best actions |
| watsonx.governance | Auditability and compliance in AI-assisted decisions |
| AI API orchestration | Unified agentic workflows that connect AI + Automation with business logic |
Conversational AI at Scale – Powered by NeuroChat
NeuroChat is NeuroGaint’s AI-powered virtual assistant designed to enhance human-AI collaboration across enterprise functions.
Built on LLM (Large Language Model) foundations and aligned with IBM watsonx.ai and Orchestrate, NeuroChat acts as a trusted assistant for trade operations, customer service, compliance, HR, and more.
Key Capabilities:
- Multilingual, contextual chat interface for both internal teams and customers
- Integrated with IBM watsonx.ai and IBM watsonx Assistant
- Embedded within FileNet, BAW, and custom portals via APIs
- Pre-trained on trade finance, HR, customer service, and compliance use cases
- Secure and channel-agnostic (works across web, WhatsApp, Teams, etc.)
- Agentic workflows enabled using IBM Orchestrate for task automation
- Adaptive memory and personalized prompts aligned with enterprise roles
Technologies Aligned with NeuroChat:
| Technology | Purpose |
|---|---|
| IBM watsonx.ai | For foundational LLMs, retrieval-augmented generation, and prompt tuning |
| IBM watsonx Assistant | For structured conversation flows and deployment across channels |
| IBM Orchestrate | To trigger agentic actions and task automation behind conversations |
| IBM FileNet / BAW / CP4BA | To embed chat-driven access into business content and workflows |
| Enterprise APIs (REST/Kafka) | For real-time integration with backend systems (e.g., ERP, CRM) |
| Azure OpenAI / LangChain (optional) | For enhanced reasoning, RAG & hybrid GenAI support |
Enterprise-Grade Chatbot for Regulated Industries
NeuroChat is tailored for banks, insurers, and regulated institutions. Features include:
- Role-based security and access logging
- Compliance-aware responses with legal disclaimers
- Integration with document repositories for answering from policies, LC docs, etc.
- Analytics dashboard for usage, accuracy, and escalation tracking
Use Cases:
Contact us to deploy NeuroChat alongside your automation and content systems.
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FAQs
1. What are the key benefits of custom application development?
Custom application development ensures scalability, security, and seamless integration with existing systems, enabling businesses to optimize operations and enhance user experiences.
2. How do microservices improve application performance?
Microservices architecture enhances application scalability, fault tolerance, and deployment flexibility, allowing faster updates and improved system reliability.
3. Which technologies do you use for enterprise application development?
We leverage Java, Spring Boot, .NET, React.js, and cloud-native frameworks to build secure, high-performance enterprise applications tailored to business needs.
4. How does cross-platform mobile app development benefit businesses?
Cross-platform development with React Native and Flutter reduces costs and speeds up time-to-market while ensuring a seamless user experience across iOS and Android.
5. What makes your web development solutions future-ready?
Our web solutions integrate responsive design, progressive web app (PWA) technology, and modern JavaScript frameworks to ensure high performance and long-term adaptability.